Terms of Use
Last updated: Feb 24, 2024
Welcome to LEIA Health! Below we have outlined our Terms of Use. Please read them carefully before using our app or our website. Acceptance of these Terms of Use constitutes a binding contract between you and LEIA Health.
Please note that the boxed text is intended to provide a high-level overview of the key points within each section, and is not legally binding. Should you have any questions after reading, please contact our support at support@meetleia.com and we’ll be happy to help.
PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY BEFORE USING ANY SITES OR SERVICES PROVIDED BY LEIA HEALTH AB (HEREAFTER “LEIA Health”).
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Introduction
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Acceptance of our terms
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Eligibility
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Changes to our terms
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Our services
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Privacy policy
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Intellectual property rights
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User comments, feedback and other submissions
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Subscription fee and subscription period
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Changes to the sites or services
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Disclaimer
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Indemnification
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Miscellaneous
Introduction
These Terms of Use (sometimes just referred to as “Terms”) relate to the use of our websites (or “Sites”), our mobile app and LEIA Health Manager Platform (our “Services”).
By using our services, you do so at your own risk. LEIA Health is designed to support you through your parental health and parental leave, our mobile app tracks personal insights that you yourself enter into the app, which provides information. It does not provide any direct action – rather, it gives you information on how to act in order to have a healthier and happier parental period.
It is important to understand that information provided by us does not replace the need for regular consultation with or recommendations from your doctor.
1.1 These terms of use (“Terms”) governs each user’s (a “User” or “You”) use of all websites owned and/or managed by LEIA Health (the “Sites”), all content, data and information provided on or through the Sites or services offered by LEIA Health, including but not limited to LEIA Health web, mobile application and LEIA Health Manager Platform (collectively the “Services”) by using a user account (“User Account”).
1.2 You use the Services at your sole risk.
1.3 In order to use the Services you need to understand English or one of the supported languages: Swedish.
1.4 You understand and agree that the Services are web-applications that enable LEIA Health to provide you with actionable insights based on the data you log and track in the app.
The Services are intended to help you monitor and understand your pregnancy and postpartum health (parental health).
1.5 You understand and agree that your use of the Services shall not be a substitute to regular necessary medical consultations by a physician or other qualified healthcare professional.
1.6 You understand and agree that LEIA Health can use your anonymized data (a) to improve the Services or the functionality; and (b) for clinical studies and aggregated research. For further information see our Privacy Policy by clicking here.
1.7 These Terms and any separate agreements (“Separate Agreements”) whereby we provide you the Services and Sites shall be governed by and construed in accordance with the laws of Sweden, without regard to choice or conflicts of law principles. You and LEIA Health agree to the jurisdiction of the courts of Sweden to resolve any dispute, claim, or controversy that arises in connection with these Terms or any Separate Agreements (including any non-contractual disputes and claims arising out of or in connection with them).
Acceptance of our terms
Please note that by setting up a User Account or entering your email in the LEIA Health Manager Platform or using our websites, you agree that you have read and agreed to our Terms. In doing so, you also agree to follow any restrictions or other precautions. If at any time you decide that you do not agree with our Terms, you should stop using our app, website immediately.
2.1 By registering with the Services, you acknowledge that you have read, understood and agree to be bound by these Terms. You agree that these terms were made available to you on the Sites. If you should at any time not agree to these Terms, you shall promptly terminate your use of the Services.
2.2 By visiting the Sites, you acknowledge that you have read, understood and agree to be bound by these Terms. You agree that these terms were made available to you on the LEIA Health website. If you should at any time not agree to these Terms you shall promptly terminate your use of the Sites.
Eligibility
To use our app, you must be at least eighteen (17) years of age. This app and website are not directed to children, and children are not eligible to use our Services. We will not knowingly collect information from Site users under the age of eighteen (17) years of age. If you are under the age of eighteen (17), please do not attempt to use the Site, app, or any of our Services or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under eighteen (17), we will delete that information as quickly as possible.
We do not allow any commercial use of our app, LEIA Health Manager Platform or websites unless we have agreed in writing in advance.
3.1 You represent and warrant that you are at least eighteen (17) years of age and that you are fully able, competent and authorized to enter into and be bound by these Terms.
3.2 If you are not able, competent and authorized to be bound by these Terms you may not use the Products or the Services.
3.3 You may not use the Services or the Sites for any commercial purposes without the express written consent of LEIA Health.
Changes to our terms
It is important to check our Terms regularly. We reserve the right to modify and make updates at any time. To the extent permitted by law, such modification shall be effective immediately upon posting of the modified Terms on the Sites. If you continue to use or access our app or website, this means you agree to our updated or modified Terms. If at any time you decide that you do not agree with our Terms, you should stop using our app and website immediately.
4.1. LEIA reserves the right to modify these Terms at any time, and, to the extent permitted by law, such modifications shall be effective immediately upon posting of the modified Terms on the Site. Accordingly, you agree to review these Terms periodically and your continued access or use of the Services or Site shall be deemed your acceptance of the modified Terms. If you do not agree to the changes you must not continue to use the Services or the Site. If you do continue to use the Services or the Site you will be bound by the modified Terms.
4.2 We may offer new Services and/or features through the Sites. These Services and/or features shall also be subject to these Terms of Service.
Our services
5.1 Interpreting the Information provided to you
At LEIA Health, we are passionate about empowering you with knowledge. However, it is important to note that information provided by us should never be considered medical advice, and you should never rely on information from us instead of seeing your doctor. By using our app, you do so at your own risk.
5.1.1 All information provided to the User through the Services is provided for informational purposes only and shall in no way be interpreted as medical advice. Such information shall under no circumstances replace a consultation with a licensed physician or any other qualified healthcare professional when required. Always consult a physician for medical advice and for answers to your medical questions. You agree that LEIA Health will incur no legal liabilities towards you or anyone else due to your use of the Services.
5.1.2 You understand that the accuracy of the information provided by the Services may depend on individual circumstances which cannot be known or foreseen by LEIA Health, and that such information may not be applicable and/or may have become outdated as result of recent developments. LEIA Health makes reasonable efforts to ensure the accuracy of such information and data. However, you are responsible for recording accurate symptoms, interpreting and using the information at your own sole risk. LEIA Health thus accepts no responsibility for reliance on this information.
5.1.3 While efforts are made to ensure that information on the Sites and Services is accurate and up to date, we are not responsible if such information is not accurate, complete or current. Information on the Site or Services may contain certain historical information that is not up to date and is provided for your reference only. The material is provided for general use only and should not be relied upon or used as the sole basis for making medical decisions without consulting your physician. Any reliance on the material is made at your own risk. We reserve the right to modify the contents at any time. You agree that it is your responsibility to monitor for changes. We reserve the right to cancel orders if any information in the Service or Site is inaccurate at any time, without prior notice.
5.2 Your user account
Your User Account should only be accessed by you and it is important to keep your password secret. You must ensure that the information you input is accurate and kept up to date for the app to provide you with the most accurate information in return.
5.2.1 Your user account from which you access the Services (the “User Account”) is personal and shall not be shared. You must keep your User Account password secret. Information stored in your User Account is confidential.
5.2.2 For optimal performance of the Services, you are required to provide accurate information to your User Account and keep your information up to date.
5.2.3 You agree to provide current, complete and accurate information and User Account information for all accounts, so that we can complete your account and contact you as needed.
5.3 Prohibited use
By using LEIA Health you agree not to use our app or websites for any purpose that is illegal, or not in line with the Terms. That includes copying or reselling any information, trying to gain unauthorized access to the websites, interfering with the operation of the websites or trying to access the identity of other users. You also agree not to attempt to place advertisements or offers, or send spam to other users. You must not encourage anyone else to act in this way.
By using LEIA Health, you agree not to access any other User Account or provide false information about yourself.
5.3.1 You agree not to solicit others to use the Services or the Sites for any purpose that is unlawful or prohibited by these Terms or by any applicable international, federal, provincial or state regulations, rules, laws, or local ordinances.
5.3.2 You agree not to duplicate, reproduce, copy, sell, resell, trade, distribute or exploit any proportion of the Sites or the Services or any material or information obtained through the Sites or the Services.
5.3.3 You agree not to circumvent, disable, damage or interfere with or get unauthorized access to any security-related features on the Sites or within the Services, including, but not limited to, using robots, spiders, crawl, scrape or other automatic means for accessing the Sites or the Services.
5.3.4 You agree not to intentionally interfere with, disable, remove or damage the operation of the Sites or the Services, including but not limited to uploading or otherwise disseminating worms, viruses, spyware or other harmful or malicious code.
5.3.5 You agree not to attempt to identify other Users of the Sites or Services through phishing, pharming or pretext attempts or methods.
5.3.6 You agree not to make advertisements, offers, proposals or to send junk mail or spam to other Users of the Sites or the Services.
5.3.7 For Users of the Sites or the Services, you agree not to misrepresent your identity, access any other User Account or provide false or misleading information about yourself.
Privacy policy
We care deeply about the confidentiality and integrity of the information that is shared with us and our Privacy Policy sets out how we collect and process data about you. The security of your information, and particularly the Sensitive Personal Data we collect, is of utmost importance to us. Click on the link below to understand how we collect and process your data.
6.1 LEIA Health’ Privacy Policy explains what Personal Identifiable Information we collect about you when you use the Services and the Sites. You can view our Privacy Policy by clicking here. The Privacy Policy is considered to be a part of our Terms. By agreeing to these Terms, you agree to our Privacy Policy.
Intellectual property rights
Our website and service is owned and operated by LEIA Health.
We own all associated intellectual property, copyright and trademarks, and users cannot copy or redistribute any material relating to the website and app without our written permission.
7.1 The Sites and the Services are owned and operated by LEIA Health’. All content, design, graphics, compilation, magnetic translation, digital conversion and other matters making up the Sites and the Services are protected under applicable copyrights, trademarks and other proprietary rights (including but not limited to intellectual property rights) and owned by LEIA Health or one of its affiliates. Use of the Services does not give you ownership of any intellectual property rights in any of the content, documents or other materials you access. Our posting of information or materials on the Sites and Services does not constitute a waiver of any right in such information and materials. You may not copy, redistribute or publish any part of the Sites or the Services unless LEIA Health has given you express written consent.
User comments, feedback and other submissions
It’s important to understand that any submissions you make to us, either at our request (e.g., contest entries) or voluntarily by you (e.g., feedback or suggestions for improvement), may be used or published by us.
By using LEIA Health you agree to not make comments that could be libellous or considered offensive, and you also agree to not misrepresent yourself, mislead LEIA Health or other users. You agree to take responsibility for the accuracy of any comments that you make. We will monitor comments and remove any that we believe may be offensive or objectionable.
8.1 If, at our request, you send certain submissions (for example, contest entries) or you send unsolicited creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, as blog post comments, as social media comments or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We shall be under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.
8.2 We may, but have no obligation to, monitor, edit or remove content and comments that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
8.3 You agree that your comments will not violate any right of LEIA Health or any third-party, including copyright, trademark, privacy or other personal or intellectual proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Subscription fee and subscription period
Subscription payments for our Services are made periodically, according to the package you selected when you signed up: every month, quarterly or once a year. At the end of your subscription period, your subscription will be automatically renewed. If you do not wish to continue your subscription, you may terminate your subscription before your current subscription period ends. Subscription prices may change from time to time and by continuing to use LEIA Health you agree to the price change.
9.1 Payments for the use of the Services (“Subscription Fees”) are made periodically in advance. Each payment covers a subscription period (“Subscription Period”) during which the User may access the Services. A Subscription Period can be one month, or one year as offered by the Services.
9.2 Subscription Fees must be paid using a lawfully issued credit or debit card for which you have authorization to make a charge. LEIA Health reserves the right to block access to your User Account until a valid credit or debit card has been provided to cover all charges incurred by you. You are solely responsible for any late payment charges or other charges incurred by you as a result of your use of a credit or debit card to pay a subscription fee.
9.3 At the end of each Subscription Period, your subscription will be automatically renewed for one month, or quarterly, or one year subscription each time (depending on whether your current Subscription Period is one month, or quarterly, or one year respectively). To avoid your subscription period being automatically renewed you may terminate your subscription at your User Account before the last day of your current Subscription Period. The termination will take effect from the last day of your current Subscription Period.
9.4 LEIA Health reserves the right to change the price for a Subscription Period at any time. Price changes for a Subscription Period will take effect at the start of the next Subscription Period following the date of the price change and will be communicated to Users affected by the change before such date. By continuing to use the Services after the price change takes effect, you agree to accept the new price.
9.5 You may cancel your subscription of the Services at any time, and you will continue to have access to the Services throughout your pre-paid Subscription Period. We do not provide refunds, right to return for a purchased subscription, credits for any partially used subscription or unused User Account, or by reason of your dissatisfaction with the Services. As the subscription gives you access to the Services (which are digital and not provided via a physical medium) instantaneously after the purchase, LEIA Health does not offer a right of return (such as refunding the subscription fee). To cancel your Subscription, go to your phone settings and manage your subscriptions.
9.6 LEIA Health Business Subscription. We may also offer you the ability to access LEIA Health Parental Leave Solution through a LEIA Health Business subscription, which may be provided as part of an agreement between LEIA Health and your employer or another entity. To receive access to LEIA Health Parental Leave Solution through a LEIA Health Business subscription, you must follow the instructions provided by your organization pursuant to the terms of its agreement with LEIA Health. Your ability to access and use LEIA Health through a LEIA Health Business subscription may be subject to additional terms between you and your organization. Once your eligibility under the LEIA Health Business subscription expires, your right to use LEIA Health Business Subscription as part of that subscription will automatically terminate.
Changes to the sites and services
We may decide to make changes to our app, websites or marketing at any time. We also reserve the right to temporarily or permanently take down our app, websites or marketing at any time.
11.1 LEIA Health reserves the right to make improvements or changes to the Sites and the Services without notice. LEIA Health also reserves the right to temporarily take down or permanently terminate the Sites and the Services at any time without notice and without being liable to you or any third party. LEIA Health will however make reasonable effort to notify the Users before terminating any of the Sites or Services.
Disclaimer
Please read below to understand more about our disclaimers.
12.1 To the maximum extent permitted by applicable law, LEIA Health and its affiliates, partners, directors, officers, contractors, licensors, agents, interns, suppliers, service providers and employees (“LEIA Health and its associates” hereinafter) (a) disclaim all warranties, either express or implied including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement (b) shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or for any other claim related in any way to your use of the Services including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or Products, transmitted, or otherwise made available via the Service, even if advised of their possibility. The Service (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Indemnification
Please note that your User Account can be cancelled by you or us at any time. If your User Account is terminated, you agree that LEIA Health shall have no obligations or liabilities towards you.
13.1 The Services and Sites are provided to the User as a service. The User and LEIA Health may terminate the account at any time, with or without cause. You understand and agree that the cancellation of your User Account is your sole right and remedy with respect to any dispute with LEIA Health. If you or LEIA Health terminate your account, or if LEIA Health suspends your access to the Services. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
13.2 We reserve our right to cancel an order if you breach or violate any of the Terms related to the Sites or Services. In the event that we make a change to, or cancel an account, we may attempt to notify you by contacting the e-mail address you provided at the time the account was created. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
13.3 Please note that we may terminate your LEIA Health Business subscription if you are no longer eligible for a LEIA Health Business subscription based on the terms of our agreement with your organization. We may terminate your LEIA Health Business subscription if your LEIA Health subscription was obtained through a third-party promotion and you no longer meet the eligibility requirements for that offer. We will provide you with written notice (email suffices) upon any such cancellation.
Miscellaneous
If any one part of these Terms cannot be enforced or is found to be illegal, this will not affect the remaining Terms of the agreement. These Terms are still valid, even if we do not enforce any particular part of this agreement.
15.1 Invalidity
If any provision of these Terms should be held to be illegal or unenforceable, in whole or in part, under any enactment or rule of law, such provision or part shall to that extent be deemed not to form a part of these Terms. The enforceability of the remainder of these Terms shall not be affected, provided that the remaining provisions of these Terms shall be reasonably adjusted to redress any imbalance caused by such unenforceability.
15.2 Entire agreement
15.2.1 The failure of LEIA Health to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
15.2.2 These Terms contains the entire agreement between the User and LEIA Health AB and supersedes any previous written or oral agreement between the parties in relation to the subject matters dealt within these Terms.
15.3 Headings
The heading references herein are for convenience purposes only and does not constitute a part of these Terms. The heading references shall not be deemed to limit or affect any provision of these Terms.
15.4 Reporting Violations/Questions
We welcome your feedback regarding our Sites and Services. If you have any questions, suggestions, or have any suspected violations regarding our Terms, please contact us at support@meetleia.com.
Further Reading
Privacy Policy